With the proliferation of property value websites across the internet, customers have become more aware, informed and confused about the actual value of their homes. Long the dominion of the local real estate agent, local property value now is automated and visible to all, from an easy google map interface. However, automated value estimates from firms like Zillow.com can vary significantly from true market values. Doing a local search in Manhattan, I get results like this or this. These examples show evidence that both the Recent Sale Price as well as the Zestimate value can be inaccurate.
The most visible recent reaction in the real estate community to inaccuracies in automated valuations has been in Arizona. In January, Arizon January, the Arizona Board reported in its minutes that "in addition to the two cease and desist letters issued by the Board to Zillow.com, the Criminal Division of the Assistant Attorney General's office issued Zillow.com a letter advising of possible criminal violations."